Question 1

Which countries' Steam accounts can I top up?

Accepted Answer

Steam accounts registered in ten countries are supported: Azerbaijan, Belarus, Kazakhstan, Armenia, Moldova, Kyrgyzstan, Russia, Tajikistan, Turkmenistan, and Uzbekistan.

Question 2

Which Steam username do I need to top up my account?

Accepted Answer

You need the username you use to log in to your Steam account. Your profile name, SteamID, profile URL, and email address cannot be used instead. Double‑check your username before confirming the payment.

Question 3

Do I need to provide my Steam password or Steam Guard code?

Accepted Answer

No. Your Steam username is all you need to top up your account. The code requested by Antarctic Wallet during confirmation is for verifying the transaction in your wallet, not your Steam Guard code.

Question 4

What is the fee for topping up Steam?

Accepted Answer

The fixed fee is $0.50 per transaction and is charged in addition to the top‑up amount. For example, if you top up Steam by $20, a total of $20.50 will be deducted from your Antarctic Wallet balance.

Question 5

What is the maximum amount I can send in a single transaction?

Accepted Answer

The maximum top‑up amount is $400 per transaction. The $0.50 fee is charged separately.

Question 6

When will the funds appear in my Steam Wallet?

Accepted Answer

Processing usually takes up to 5 minutes. Antarctic Wallet will notify you when the transaction is complete. Then check the balance of the Steam account you topped up.

Question 7

What should I do if my balance is insufficient?

Accepted Answer

Top up your Antarctic Wallet balance or reduce the Steam top‑up amount. Make sure you have enough funds to cover both the top‑up and the $0.50 fee.

Question 8

What should I do if my username is incorrect?

Accepted Answer

Before confirming the transaction, go back to the details and correct your username. If the transaction has already been submitted, contact Antarctic Wallet support and provide the transaction ID. The support team will check the transaction status and advise you on the next steps.

Question 9

The transaction is processing, but the funds haven't appeared in Steam yet. What should I do?

Accepted Answer

Open the transaction details and check its status. Do not make another payment while the first one is still processing. If the top‑up is delayed, contact support and provide your transaction ID and Steam username.

Top up your Steam balance and get the games on your wishlist

Your Steam username, a fixed fee, and no password sharing

How to Top Up Steam with Antarctic Wallet

Open Steam Top‑Up

Enter your Steam account username

Enter the top‑up amount

Confirm the top‑up

Check Your Steam Wallet

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